Terms & Conditions

These Terms & Conditions (“Terms”) govern all access to and use of the DropShip4USA website and services operated by Cyan Star LLC (“DropShip4USA,” “we,” “our,” or “us”).
By accessing our website or placing an order, you agree to be bound by these Terms.
1. B2B Use Only
DropShip4USA operates exclusively as a B2B wholesale and dropshipping supplier.
We do not sell directly to end consumers.
By using our services, you confirm that you are acting as a reseller, wholesaler, or business entity, and not as an individual consumer.
2. Products & Pricing
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All prices listed are wholesale prices intended for B2B customers only
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Prices, product availability, and specifications are subject to change without notice
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Minor variations in color, finish, stone appearance, or weight may occur and are not considered defects
3. Orders & Payment
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Orders are processed upon successful payment
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We reserve the right to refuse or cancel any order at our discretion
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Orders placed are considered final except as outlined in our Return & Claims Policy
4. Dropshipping Responsibility
As a B2B dropshipping supplier:
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DropShip4USA fulfills orders on behalf of the reseller
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The reseller is responsible for:
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End-customer communication
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Marketplace compliance (Amazon, eBay, Etsy, Shopify, etc.)
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Customer service, returns, and disputes with end customers
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We are not responsible for reseller account performance, metrics, or platform penalties.
5. Shipping & Fulfillment
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Orders are typically dispatched within 1 business day (excluding weekends and public holidays)
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Shipping times provided are estimates only and not guaranteed
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We are not responsible for delays caused by carriers, customs authorities, weather, or other factors beyond our control
For full details, please refer to our Shipping Policy.
6. Returns & Claims
All returns, refunds, and claims are governed by our B2B Dropshipping Return & Claims Policy.
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All B2B orders are considered final sale unless approved under that policy
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Unauthorized returns will not be accepted
7. International Orders
For international B2B orders:
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Buyers are responsible for all customs duties, taxes, and import fees
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Refused or undeliverable shipments are not eligible for refunds
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Customs delays are outside of our control
8. Intellectual Property
All content on the DropShip4USA website, including text, images, product descriptions, and branding, is the property of Cyan Star LLC unless otherwise stated.
Unauthorized use, reproduction, or distribution is prohibited.
9. Limitation of Liability
To the maximum extent permitted by law:
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DropShip4USA shall not be liable for indirect, incidental, or consequential damages
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Our total liability shall not exceed the amount paid for the specific order giving rise to the claim
10. Indemnification
You agree to indemnify and hold harmless DropShip4USA and Cyan Star LLC from any claims, damages, losses, or expenses arising from:
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Your resale activities
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End-customer disputes
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Marketplace violations
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Misrepresentation of products
11. Force Majeure
We shall not be held liable for failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, labor disputes, carrier disruptions, or government actions.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.
13. Changes to Terms
We reserve the right to update or modify these Terms at any time.
Continued use of our website or services constitutes acceptance of the revised Terms.
14. Contact Information
Cyan Star LLC
9630 Bruceville Rd
Suite 106 #312
Elk Grove, CA 95757
United States